You may find the detailed answer from the NEOGPS Hard Manual or Software Manual or Screen Shot Manual posted at this site as to your question. Kindly refer to below FAQ for your question.

Q. What is the advantage of NEOGPS CF ?
Q. What kinds of Pocket PC are compatible to NEOGPS CF & COMBO ?
Q. Could I use the NEOGPS CF and COMBO with Laptop PC ?
Q. Is there any other software that I can use for my Laptop PC ?
Q. How many hours will the NEOGPS CF work for ?
Q. Does the GPS receiver consume any of my Pocket PC power ?
Q. Does the NEOGPS CF consume its own battery power when it's not used ?
Q. How accurate is the acquired data ?
Q. How many satellites at least are recommended ?
Q. Should I pay for GPS satellites ?
Q. Should I register my NEOGPS unit ?
Q. What am I to do if the Pocket PC goes dead ? Will I lose my Navigator program ?
Q. Why did I not receive the USB cable to Laptop PC for my Laptop PC ?
Q. Does the Power Helical antenna work in the vehicle ?
Q. How long does it take for the NEOGPS to get the position ?
Q. Why it takes so long to fix the position when I use the NEOGPS CF after a long distant traveling ?
Q. Why does the indicator show Red and Yellow dots on the compass ?
Q. Can I share POI data with my coworkers ?
Q. GPS receiver does not operate at all.
Q. GPS receiver does not catch current time or positions.
Q. The device does not catch more than 3 satellites after 1 minute.
Q. What does "No data input" Mean ?
Q. When I circle the area to zoom-in on, the screen does not show the circle ?
Q. NEOGPS CF Power LED is still on after take out GPS receiver from Pocket PC.
Q. Could GPS apply to CNS (Car Navigation System) ?
Q. NEOGPS operates normally if I put both NEOGPS CF and CF memory card on CF expansion pack?
Q. What other mapping software is compatible with the NEOGPS CF?
Q Matter requires attention

¢º NEOGPS Hardware

Q. What is the advantage of NEOGPS CF ?

A. NEOGPS CF is a CF (Compact Flash) type GPS Receiver to be added on Pocket PC or Web-Pad which has the Compact-Flash extended port on Win CE/Pocket PC2002 O/S basis. The large built-in battery for 8-hour's duration in full operation as a part of NEOGPS CF design, will release you free from the worry of ending-up with power-discharging when using it with the POCKET PC in a total mobile fashion. The omni directional nature of the Power Helical Antenna which you can select as an optional item supports further greater field of vision above the horizon and more accessibility to GPS satellites from variable angles of orientation. So, it will provide the Pocket PC users with the most convenient and excellent platform for carrying and using the NEOGPS CF on mobile fashion. It also comes with dual interfaces to CF Card slot of Pocket PC as well as a USB port on your Laptop PC.


Q. What kinds of Pocket PC are compatible to NEOGPS CF & COMBO ?

Model OS CPU CF Slot Applicable NEOGPS
Maestro Pocket PC POCKET PC-1032 Pocket PC 2002 StrongARM YES CF
Cassiopeia E-115, E-125 WIN CE 3.0 MIPS YES CF
Cassiopeia E-200 Pocket PC 2002 StrongARM
YES CF
iPAQ Pocket PC H3100/3600 Series
WIN CE 3.0 StrongARM Need Expansion Pack with CF slot CF/COMBO
iPAQ Pocket PC H3760/H3765 Pocket PC 2002 StrongARM Need Expansion Pack with CF slot CF/COMBO
iPAQ Pocket PC H3870/H3835 Pocket PC 2002 StrongARM Need Expansion Pack with CF slot CF/COMBO
DOT320 WIN CE.NET StrongARM YES CF/COMBO
InfoTouch P600 Pocket PC 2002 StrongARM YES CF
Jornada 540 series WIN CE 3.0 SH3 YES CF
Jornada 560 series Pocket PC 2002 StrongARM YES CF
Legend XP100 Pocket PC 2002 StrongARM YES CF
Alaska Cove Mexmal Pocket PC 2002 StrongARM YES CF
MobilePro P300 Pocket PC 2002 StrongARM YES CF
Bell PocketGear 2060 Pocket PC 2002 StrongARM YES CF
Pocket PC e570 Pocket PC 2002 StrongARM YES CF
 

 


Q. Could I use the NEOGPS CF and COMBO with Laptop PC ?

A. Yes ! This NEOGPS CF has built in a serial port on the head side. Just connect the USB cable, optional, into the serial port. And NEOGPS COMBO also can be connected to Laptop by optional cable as well. While, you need to purchase the software for Laptop PC additionally.

Q. Is there any other software that I can use for my Laptop PC ?

A. Yes ! MapTech's Terrain Navigator 2002 and Fugawi's navigation software have been tested by us and proved to be compatible with NEOGPS CF so far. Those software are Windows OS (Windows 98/2000/NT/ME/XP) based. You will need to use a serial to USB cable and set the drivers for the cable to work correctly.


Q. How many hours will the NEOGPS CF work for ?

A. The built-in rechargeable Li-ion battery will operate nonstop for approx. 8 hours on full charge. It will take 2 hours for the NEOGPS CF to be charged fully by the AC adapter charger coming along with the NEOGPS CF in the box.


Q. Does the GPS receiver consume any of my Pocket PC power ?

A. Yes and no, NEOGPS CF Receiver is powered by internal rechargeable battery. But your Pocket PC consumes power to automatically activate CF interface as long as the CF interface device is in the CF slot. To save Pocket PC's power when it is not used, detach any device from the CF slot.


Q. Does the NEOGPS CF consume its own battery power when it's not used ?

A. Yes, a very small amount of currency is supplied for the GPS chipset to keep on holding the acquired position data. This is how the NEOGPS CF can fix the position faster than the other GPS receivers. The NEOGPS CF uses the data previously acquired to fix a new position without the zero-based data processing.


Q. How accurate is the acquired data ?

A. Errors in the range of 10-15m are unavoidable. The more satellites receive, the less errors in the range.


Q. How many satellites at least are recommended ?

A. You should get more than 3 satellites at the moments. NEOGPS CF and COMBO can seize 12 satellites simultaneously. Total 24 satellites are going around the earth¡¯s obit 24 hours a day.


Q. Should I pay for GPS satellites ?

A. Currently, GPS satellite receiving is free of charge.


Q. Should I register my NEOGPS unit ?

A. It is no need for you to register your NEOGPS unit for free use. While, we highly recommend for you to keep the serial number for any possible customer support.


Q. What am I to do if the Pocket PC goes dead ? Will I lose my Navigator program ?

A. Yes, you will lose the program. You will have to download the Navigator software every time you lose all of the power from your PC. If the original software has been lost, you may get the FREE Service by E-mail request bearing the serial number of NEOGPS, Invoice Number of your purchase and date of purchase.


Q. Why did I not receive the USB cable to Laptop PC for my Laptop PC ?

A. The USB cable to Laptop PC is sold separately with the software for your Laptop PC.


Q. Does the Power Helical antenna work in the vehicle ?

A. The proper placement of the GPS antenna is critical to ensure the highest performance from the GPS system because the GPS data are carried down on the earth from the GPS satellites. For in-vehicle use, the helical antenna with its built-in amplifier can pick up the signals from the GPS Satellites only when it is placed close to the windshield or on the dashboard of the vehicle.


Q. How long does it take for the NEOGPS to get the position ?

A. The NEOGPS CF will initiate the position data acquisition when it is used at first time. The initial data acquisition takes between 60 seconds to 4 minutes with the active patch antenna on. The initial data acquisition time depends on the GPS signal strength, the antenna placements, and the obstacles or interference around the antenna. Once the initial data is acquired, the NEOGPS CF never do a cold start again as long as its internal battery is not completely down or the reset is not done by the program Navigator. After the initial data acquisition - whichever the GPS application on or off with it - the NEOGPS CF gets a new position within 3 or 5 seconds and it fixes a new position every second. While, the NEOGPS COMBO needs same time like other competitive GPS receivers as it does not has built-in battery to keep the last position.


Q. Why it takes so long to fix the position when I use the NEOGPS CF after a long distant traveling ?

A. When the NEOGPS CF is moved more than 200 miles without operating to fix the positions along the way and it is turned on to start, the NEOGPS CF has to start much of data processing to fix the new position with the previous position data that is saved on the chipset. The farther it is moved without operation, the longer it takes for the NEOGPS CF to fix the new position. When the position is not fixed in five minutes after long distant traveling with the NEOGPS CF off the POCKET PC, it should be reset by using the program Navigator. The NEOGPS CF will initiate the data acquisition from the beginning when it is reset.


Q. Why does the indicator show Red and Yellow dots on the compass ?

A. The Red Dots indicates the satellites that are transferring data to your GPS receiver. As for the Yellow Dots, this indicates the Satellites that are in reserve and are ready to transfer data to your receiver.


Q. Can I share POI data with my coworkers ?

A. Yes, you can share it with anyone who uses the Navigator. The format of the POI data base is text file, and it is located in the My Document directory. You can copy and send it by e-mail to any Navigator user. Please do not change or edit the file name and the contents. Otherwise the Navigator never recognizes it. It is recommendable for you to save a copy of the POI data file on your desktop regularly. Your POI data is very much valuable and it is built by your time and traveling like a field data collection.

¢º In case of not operating
[ Something wrong on the NEOGPS ]

Q. GPS receiver does not operate at all.

A. Please make sure you tap the ¡°GPS START¡± in the program.
A. Make sure the battery is fully charged.
A Make sure the receiver is mounted on the Pocket PC properly.
A. If the POWER LED and RX LED are lighted normally, please restart the program.
A. Please tap SETTING-SYSTEM-ABOUT for checking of the CPU and O/S of your Pocket PC.
- CPU : Compatible with StrongARM, MIPS, SH3
- O/S : Win CE, Pocket PC 2002, Win CE.NET
A. Please set the baud rate as 19200 for NEOGPS CF and 4800 for NEOGPS COMBO.
A. Please set the COM port for CF slot(NEOGPS CF model) and serial port for NEOGPS COMBO

Q. GPS receiver does not catch current time or positions.

A. When an initial execution, do not move until GPS receiver catch a current position.
A. GPS receiver can not seize data from satellites indoors. Please use outdoors.
A. Please put a dash-board mount as close as front as possible. The more GPS receiver is exposed to the air, the more performance is raised.

Q. The device does not catch more than 3 satellites after 1 minute.

A. Please tap GPS STOP and restart the GPS. If you still have same problem, please move to a wide area, then restart the GPS.


Q. What does "No data input" Mean ?

A. No data input means that the device is not receiving the satellite signals. Take out the GPS receiver and reconnect (make sure the unit is all the way into the CF slot or serial port) and check the COM port in the GPS set up option.


Q. When I circle the area to zoom-in on, the screen does not show the circle ?

A. First you need to press firmly on the screen and then circle slowly. Your Pocket PC needs full contact from the stylus pen in order to process you commands.


Q. NEOGPS CF Power LED is still on after take out GPS receiver from Pocket PC.

A. Put GPS receiver on the powered off Pocket PC, then, take out again. Or, please release the CF card from the CF card holder using CF card release Button.


¢º Question for application area

Q. Could GPS apply to CNS (Car Navigation System) ?

A. NEOGPS CF and COMBO functions car navigation basically. And especially, NEOGPS CF is detached from car for hand held use. Moreover, NEOGPS CF is supporting much cheaper built in car navigation system.

 

¢º Compatibility with other Software/Map

Q. NEOGPS operates normally if I put both NEOGPS CF and CF memory card on CF expansion pack?

A. This is a best idea because of the limitation of Pocket PC memory capacity. But, make sure you must put the CF memory card on front slot and NEOGPS CF on the back considering convenience.


Q. What other mapping software is compatible with the NEOGPS CF?

A. Any mapping software supporting the standard data format of NMEA 0183 and the data speed of 19200 baud rate for NEOGPS CF or 4800 baud rate for NEOGPS COMBO is compatible with the NEOGPS series. You will need to check to see if your mapping software supports the MMEA 0183 data format and 19200 or 4800 baud rate. Most of old versions of the mapping software are preset on 4800 baud rate with the standard data format of NMEA 0183 but later versions or recent software provide users with the higher data speed selection option in the GPS setup menu. MapTech's Pocket Navigator and ESRIS' ArcPad have been tested by us and proved to be compatible with the NEOGPS so far. Those software run on the Win CE or Pocket PC 2002 platform.

 

Q. Matter requires attention

- When you insert or take NEOGPS CF or COMBO out from Pocket PC, do not deal it forcefully, or wave it side to side. Please look carefully the CF slot or serial port and insert the GPS receiver properly.
- The built-in battery of NEOGPS CF needs the suitable a battery charger when recharging and please avoid completely discharging. In case of re ? operating NEOGPS CF after complete discharge, it takes somewhat to seize current position and time.(This is called ¡®COLD START¡¯.) You should avoid the complete discharge of the built-in battery to keep information of current time and satellites position.(This is called ¡®WARM START¡¯ or ¡®HOT¡¯.)





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